Why AI pilots stall, and what it takes to reach operations
Most AI pilots prove the model works. Few prove the workflow, data and controls around it do. A field guide to closing that gap.
Inside the Lab
Original research, experiments and perspectives from the work we do with clients and on our own ventures.
Lab note: an agent that triages complex intake forms
We built a prototype that reads unstructured requests, routes them and drafts the first response. What worked, and what did not.
The hidden cost of diaspora finance corridors
Mapping fees, delays and trust gaps across the main UK–Africa remittance corridors.
Operating models for the AI-enabled organisation
How decision rights, governance and capability change when AI becomes part of daily operations.
Kill criteria: the most useful page in a venture thesis
Deciding in advance what would make you stop is what makes it safe to start.
From knowledge to behaviour: a prototype walkthrough
A short demonstration of how a learning product turns a book's ideas into daily practice.
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