The Hidden Cost of Diaspora Finance Corridors
Mapping fees, delays and trust gaps across the main UK–Africa remittance corridors.
Inside the Lab
Original research, experiments and perspectives from the work we do with clients and on our own ventures.
Why AI pilots stall, and what it takes to reach operations
Most AI pilots prove the model works. Few prove the workflow, data and controls around it do. A field guide to closing that gap.
Operating models for the AI-enabled organisation
How decision rights, governance and capability change when AI becomes part of daily operations.AI transformation is not primarily a technology upgrade. It is an operating model redesign. An organisation can implement AI assistants, automate workflows and deploy intelligent agents while leaving its fundamental way of working unchanged. The result may be faster individual tasks without meaningful im
Kill criteria: the most useful page in a venture thesis
Deciding in advance what would make you stop is what makes it safe to start.Every entrepreneur can explain why their idea should succeed.The market is growing. The problem is significant. The technology is promising. Customers appear interested. The opportunity could be enormous. But ask a different question: **What evidence would convince you that this venture is not worth pursuing?**
From knowledge to behaviour: a prototype walkthrough
How an innovation lab can bring agricultural expertise, connected devices and intelligent software together to solve real-world farming problems.
Lab Note: An Agent That Triages Complex Intake Forms
We imagined a prototype that reads unstructured requests, decides where they belong and drafts the first response. The interesting part wasn't getting the AI to understand a message. It was deciding what the system should do when understanding wasn't enough.
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